Point of sale (POS) systems have undergone dramatic change
in recent years — more dramatic, perhaps, than any the restaurant
industry has seen since the decades-old shift from cash registers
to POS terminals. These changes encompass both the software
and hardware that top-performing restaurants are using today
to improve business operations and customer satisfaction
— and, ultimately, to reduce costs and increase revenues.
The most obvious change is the adoption of tablets. According to research conducted for this Smart Decision Guide, more than three-quarters (76%) of restaurant owners and managers cite the benefits of mobile devices — which, increasingly, are supplementing or replacing stationary terminals in certain restaurant segments — as the top reason to upgrade their POS systems.
The efficiency and value of a point of sale (POS) system is top of mind for restaurant owners. POS offerings were once solely tasked with powering payments, but new technologies and capabilities have enabled these widelyused systems to help run businesses better. Taking the time to review POS technology both now and in the future can go a long way toward improving customer satisfaction and maximizing profitability.
Take the hassle out of receiving orders with an online solution that gets employees off the phones and into the kitchen.
Use integrated data analytics to identify your restaurant’s strengths as well as potential areas for improvement.
Entice customers by serving up rewards points or exclusive discounts each time they place an order.